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A flat-rate CRM: one price for the whole team.
A flat-rate CRM charges one fixed price for the whole team instead of billing per user. RAZIO is one flat price, never per seat, so your plan stops moving every time you hire. Here is what flat-fee pricing means and the math against per-seat CRMs.
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Short version: a flat-rate CRM (also called flat-fee or flat-price) charges one price for the account, not per seat. On RAZIO that is one flat price on the Growth plan, billed yearly, for the whole team. A typical per-seat CRM bills all ten of those people; RAZIO is one flat price, at any size. The savings are not a discount you lose later, they are the arithmetic of flat versus per-seat, and they compound every year you run the team.
What a flat-rate CRM is
Most CRMs price per seat: you pay a monthly fee for every user, so the bill grows on the same day each new rep starts. A flat-rate CRM inverts that. You pay one price for the account and add as many users as you like at no extra cost. Pricing tiers, if any, change what modules are switched on, not how many people can log in.
That single difference changes how you run a sales team. Hiring stops being a line-item decision, seasonal or part-time staff add nothing to your plan, and you never audit "who still needs a seat" to trim the bill. The price you sign up on is the price at three reps and at thirty.
Where flat pricing wins, and where it doesn't
Flat pricing is not automatically cheaper at every size, and it is worth being straight about that. At one or two users on a low-cost per-seat plan, a low-cost per-seat CRM can come in under RAZIO's flat price. Flat pricing pulls ahead from around five users on a mid-tier plan, and much sooner against the mid-to-upper per-seat tiers that most growing teams land on.
Where it clearly wins: teams that are hiring, teams with part-time or seasonal reps, and teams that want managers, SDRs and support staff in the CRM without paying for each login. If your headcount only ever goes up, flat pricing is the model that does not punish you for it.
What you get on the flat plan
Flat does not mean stripped down. Every RAZIO plan includes the whole sales workflow:
- Today: a single daily action list that tells each rep exactly who to call, email or follow up on.
- Native sales sequences: multi-step cadences with auto-advance, a breakup step and a 6-month re-queue, built in, not an add-on.
- Pipeline & deals: opportunities, staged flows, and one-click lead qualification that carries the activity history over.
- Proposals & invoices: branded PDFs generated from the same deal record, no separate billing tool.
- Website lead intake and roles & permissions on every plan, with smart import and export and built-in AI for notes and email from Growth up.
Frequently asked questions
What is a flat-rate CRM?
A flat-rate CRM charges one fixed price for the whole account instead of a per-user (per-seat) fee. Adding more salespeople does not raise the bill. RAZIO is a flat-rate CRM: Core covers unlimited users at one monthly price, so a 30-person team pays the same as a 3-person team.
Is a flat-rate CRM cheaper than a per-seat CRM?
For teams of about three users and up, usually yes, and the gap widens with every hire. RAZIO Growth is one flat price, never per seat. A per-seat CRM bills every one of those users, every month. Because the flat price never changes, the savings compound as the team grows.
Does flat pricing mean fewer features?
No. RAZIO's flat price includes the full sales workflow: lead management, a Today daily-action list, native sales sequences, pipeline, proposals and invoices, website lead intake and built-in AI. Plan tiers change which advanced modules are switched on and the level of support, never the number of users.
How many users are included in RAZIO's flat price?
Unlimited on Core, at one flat price. There is never a per-seat fee, so you can add reps, managers and support staff without a per-person charge.
When does flat pricing not save money?
For a very small team on a cheap per-seat plan. At one or two users a low-cost per-seat CRM can be less than RAZIO's flat price. Flat pricing pulls ahead from roughly seven users on a mid-tier plan, and much sooner against the mid-to-upper per-seat tiers.