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RAZIO vs Bitrix24
This is not a price fight, and pretending otherwise would be dishonest. Bitrix24 is a sprawling all-in-one suite that is often cheaper, sometimes free. RAZIO is a focused sales-workflow CRM. The real question is breadth versus focus.
Short version: Bitrix24 is priced per organization by user tiers and has a free plan, so on raw cost it often beats RAZIO, and we are not going to dress that up. What RAZIO sells instead is focus: one opinionated sales workflow (the Today action list and built-in sequences) that works on day one, at $199/mo flat for unlimited users. Bitrix24 gives you a hundred tools to configure; RAZIO gives you the one your reps use every morning, done well. If budget is the only constraint, Bitrix24's free tier is hard to beat. If daily follow-up discipline is the constraint, that is RAZIO's whole job.
How the pricing works
The two products price on completely different models, so a seat-savings table would mislead. Here is the honest structure instead.
| Plan model | RAZIO | Bitrix24 |
|---|---|---|
| Pricing basis | flat per planunlimited users | per organizationby user-count tier |
| Free plan | no free tier | ✓ unlimited users, limited features |
| Entry paid price | $99 /mo flat | ~$49 /mo (5 users) |
| Mid tier | $199 /mo flat · unlimited | ~$99 /mo (50 users) |
| Higher tier | $299 /mo flat · unlimited | ~$199 /mo (100 users) & up |
| What tiers change | modules & supportnever seat count | user caps & features |
Bitrix24 pricing from published rates as of July 2026 (cloud plans, annual billing; approximate, tiers include user caps). Bitrix24 is frequently cheaper on headline price and offers a free plan. RAZIO's flat tiers all include unlimited users. Verify current Bitrix24 pricing before quoting.
On money alone, Bitrix24 usually wins, so let us be clear about what RAZIO is actually trading for its price. Bitrix24 is an everything-suite: CRM, projects, tasks, team chat, telephony, HR, and a website builder, all bundled. That breadth is genuinely a lot of software for the money. It is also a lot to configure, govern and learn, and the CRM is one room in a large building. RAZIO is the opposite trade: a single, opinionated sales workflow that does not need setup, so a rep's morning is a finished list of calls and emails rather than a dashboard to assemble.
Feature by feature
| Capability | RAZIO ($199 flat) | Bitrix24 |
|---|---|---|
| Focused sales workflowthe daily job | ✓ the whole product | one module of many |
| Daily action listwhat each rep does today | ✓ the Today tabone action per lead per day, skip = audited | build itvia tasks, automation rules & views |
| Sales sequences / cadences | ✓ built in, every planauto-advance, breakup step, 6-mo re-queue | ✓ CRM automationhigher tiers, more setup |
| Unlimited users on a paid plan | ✓ all plans | ✗ paid tiers cap usersfree plan is unlimited but limited |
| Simplicity / time-to-value | ✓ runs day one | broad & complex |
| AI writing help | ✓ Claude-powered, included | ✓ CoPilotusage limits by tier |
| Proposal & invoice PDFs | ✓ from the opportunity | ✓ CRM documents |
| All-in-one suiteprojects, chat, telephony, intranet, sites | ✗ sales only | ✓ its whole reason to exist |
| Free plan | ✗ | ✓ |
Switching from Bitrix24
If you are leaving the CRM part of Bitrix24, it is a CSV job. Export your companies, contacts and deals from Bitrix24 to CSV or Excel, send us the files, and RAZIO imports them with dedupe on the way in. We set the account up and run the import with you.
What comes across:
- Records: companies, contacts and deals mapped to RAZIO accounts, contacts and opportunities.
- Ownership: reps keep their books, so nobody starts empty.
- Focus: put open deals on a sequence and the Today tab drives the day, with no automation rules to wire up first.
Worth being honest: if you also relied on Bitrix24 for projects, chat, telephony or your intranet, RAZIO does not replace those; it replaces the sales workflow, deliberately.
Frequently asked questions
Is RAZIO cheaper than Bitrix24?
Not on headline price. Bitrix24 is priced per organization by user-count tiers and even has a free plan, so on cost alone it is often cheaper, especially for small teams. RAZIO competes on focus rather than price: one opinionated sales workflow at $199/mo flat for unlimited users, versus Bitrix24's very broad but complex all-in-one suite.
How is Bitrix24 pricing different from RAZIO?
Bitrix24 charges per organization with user caps per tier (roughly Basic at $49/mo for 5 users, Standard at $99/mo for 50, Professional at $199/mo for 100), plus a free plan with unlimited users and limited features. RAZIO charges one flat price per plan for unlimited users, with tiers differing by modules and support, not seat count.
Does RAZIO do more than Bitrix24 for sales?
For the daily outbound job, RAZIO is more focused: a Today action list and built-in sequences that run without configuration. Bitrix24 has CRM and automation too, but they sit inside a much larger suite of intranet, tasks, telephony and site tools, which is more to set up and learn.
Can I migrate my Bitrix24 data to RAZIO?
Yes. Export your Bitrix24 companies, contacts and deals to CSV or Excel and import them into RAZIO, which dedupes on the way in. RAZIO sets up the account and runs the import with you.
Is Bitrix24 harder to use than RAZIO?
Bitrix24 is powerful but broad, and users often describe it as complex because it bundles CRM, projects, chat, telephony, an intranet and website tools together. RAZIO deliberately does one thing (the sales workflow), so there is far less to configure and learn.
When is Bitrix24 the better choice?
If you want an inexpensive or free all-in-one platform that also handles projects, tasks, team chat, telephony, HR and a website builder, and you do not mind the complexity, Bitrix24 packs remarkable breadth for the price. RAZIO is the better choice when you want a focused, opinionated sales workflow at a predictable flat price.
If you want one inexpensive (or free) platform to run projects, tasks, team chat, telephony, HR and a company website alongside your CRM, Bitrix24 delivers astonishing breadth for the money, and RAZIO does not try to match it. RAZIO is the better choice when you would rather have one tool do the sales workflow exceptionally well than have one tool do everything adequately: a finished daily action list, sequences that run themselves, and a flat price that never turns a new hire into a bigger invoice.