Your data, scoped to you and only you.
RAZIO holds your pipeline, the most sensitive list your business owns. Here is how it is kept separate, controlled, and yours.
Strict per-organization scoping
RAZIO is multi-tenant with hard org boundaries. Every record is bound to your organization, and one org can never read or reach another's data.
Roles and permissions
Owner, Manager and Member roles gate deletes, team management, sequences and settings, so people see and change only what their role allows.
Append-only audit log
Role changes, deletes, skips and intakes are recorded permanently. History is written once and never edited, so you can always see who did what.
No training on your data
AI features run on Anthropic's Claude API, which does not train on your inputs. Each AI tool is a module you can leave switched off entirely.
Sent from your own domain
Outbound email goes from your DNS-verified domain, not a shared address, so deliverability and replies stay with you.
Import in, export out
Your organization owns its data. Bring it in by CSV or Excel, take it out whenever you want, and take it with you if you leave.
Hosting and infrastructure
RAZIO runs on managed cloud infrastructure (Vercel) with encryption in transit over HTTPS. The lead intake API is rate-limited and key-scoped per organization, so a website form can feed leads in without exposing anything else. Secrets and API keys are held server-side and never shipped to the browser.
Subprocessors
We keep the vendor list short, and each is bound to protect the data it processes:
- Anthropic, Claude AI features, no training on your inputs.
- Vercel, website and application hosting.
- Our email and DNS providers, for sending mail from your verified domain.
Your responsibilities
Security is shared. Use strong, unique credentials, assign roles carefully, and make sure the data you load into RAZIO is data you have a lawful basis to process. Outbound email you send is your content, sent under your domain's reputation.
Found a security issue? We want to hear it. Email support@tdwebllc.com with the details and steps to reproduce, and we will acknowledge and work it. Please give us reasonable time to fix before any public disclosure.