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RAZIO vs Nutshell
Nutshell pairs a per-seat CRM with built-in email marketing. RAZIO is a focused sales-workflow CRM at one flat price, with proposals, invoices and e-sign on every plan.
Short version: Nutshell is straightforward about cost and puts sequences in every plan, which is more than most do. The gaps are documents and metering: proposals and invoices are a separately priced add-on and only from the Business plan, there is no native e-sign, AI is capped as a number of outcomes per tier, and email marketing and SMS bill on top. RAZIO includes the document side and does not meter the plan.
Feature by feature
Switch the RAZIO plan to move Nutshell to the tier that matches it.
Every tool is shown at the tier that matches the RAZIO plan you pick.Competitor details verified 2026-08-28 against each vendor's published plan pages.
| What is being compared | RAZIOCore | NutshellPro |
|---|---|---|
| Pricing model | Flat, covers up to 20 users | Per seat |
| Sequences & automation | Sequences on every plan. Developer API | Sequences and sales automation included |
| AI | None at this tier | Credit-metered AI outcomes |
| Key limits & caps | up to 20 users, flat, never billed per seat | Five pipelines, 50 custom fields |
| Onboarding & support | In-App Support, Email Support, Guided Setup | Onboarding specialist gated by seat minimums |
| What to verify | Plans cover up to 20 users; above that we price by band | Marketing, SMS, prospecting and proposals are separate paid add-ons |
| What is being compared | RAZIOGrowth | NutshellBusiness |
|---|---|---|
| Pricing model | Flat, covers up to 20 users | Per seat |
| Sequences & automation | Sequences on every plan. Automations, Webhooks, Developer API | Adds private pipelines, audit log, advanced scheduler |
| AI | Raz Email Polish, Raz Note Cleanup, Raz Auto-Fill. Included in the plan, not sold as credits | Credit-metered, larger bucket |
| Key limits & caps | up to 20 users, flat, never billed per seat | Ten pipelines, 100 fields |
| Onboarding & support | In-App Support, Email Support, Priority Email Support, Guided Setup | Onboarding specialist gated by seat minimums |
| What to verify | Plans cover up to 20 users; above that we price by band | Marketing, SMS, prospecting and proposals are separate paid add-ons |
| What is being compared | RAZIOIntelligence | NutshellEnterprise |
|---|---|---|
| Pricing model | Flat, covers up to 20 users | Per seat |
| Sequences & automation | Sequences on every plan. Automations, Webhooks, Developer API, App Integrations | Adds SQL access and unlimited pipelines |
| AI | Raz Email Polish, Raz Note Cleanup, Raz Auto-Fill, Raz Attachment Summaries, Raz Assistant, Raz Note Taker. Included in the plan, not sold as credits. Recording, transcript, summary and audio, with 40 meeting hours a month included | Credit-metered, largest bucket |
| Key limits & caps | up to 20 users, flat, never billed per seat | Unlimited; single sign-on needs five or more seats, directory sync ten or more |
| Onboarding & support | In-App Support, Email Support, Priority Email Support, Guaranteed SLA, Guided Setup | Phone support only exists at this tier |
| What to verify | Plans cover up to 20 users; above that we price by band. Raz Note Taker includes 40 meeting hours a month, beyond that is billed | AI is still metered at the top tier |
Where Nutshell is the better answer
Nutshell is the better fit if you want CRM and email marketing from one vendor and are happy to quote elsewhere. A comparison page that pretends otherwise is not worth reading, so here it is plainly: pick the tool that matches the job you actually have.
Switching from Nutshell
Migration is a CSV job. Nutshell exports companies, people and leads to CSV from its export screen, send us the files, and RAZIO imports them with dedupe on the way in. We set up the account and run the import with you.
What comes across:
- Records: accounts, contacts and deals mapped to RAZIO accounts, contacts and opportunities.
- Ownership: each rep keeps their book, so no one starts empty.
- Discipline: put open deals on a sequence and the Today tab surfaces who to work first.
RAZIO is month to month, and your data exports to CSV or Excel any time, the same as getting it out of Nutshell.
Frequently asked questions
Is RAZIO a good alternative to Nutshell?
Yes, particularly if you send proposals. Nutshell sells proposals and invoices as a separately priced add-on, available from the Business plan up, and has no native e-sign. RAZIO includes proposals, invoices and e-sign on every plan.
Does Nutshell have sequences?
Nutshell bundles drip sequences broadly, and personal sales sequences with open and click tracking arrive at the Pro plan. Pro is the tier paired against RAZIO Core here, with Business against Growth and Enterprise against Intelligence.
Does Nutshell charge a setup fee?
No, and it says so plainly: no setup fees, implementation costs or surprise charges. This is a row RAZIO does not win, because RAZIO setup is quoted per team after a walkthrough rather than being nothing.
What is metered on Nutshell?
AI is sold as a number of outcomes per tier, and email marketing and SMS are billed on top of the seat price. On RAZIO the plan price covers the plan, and usage-based capabilities stay optional add-ons.
Can I migrate my Nutshell data to RAZIO?
Yes. Export your Nutshell companies, people and leads to CSV and import them into RAZIO, which dedupes on the way in. RAZIO sets up the account and runs the import with you.